Overview
A distributed operational workforce required modern workforce safety, lone-worker, duress, location and mobility capability to improve operational visibility and safety outcomes. The programme combined device, application, network and operational process change across multiple sites and operational groups. TandemIT led the programme across planning, delivery, readiness and adoption.
The Challenge
- Multiple operational user groups with differing workflows and risk profiles.
- Device, application, network and operational process change delivered in parallel.
- Duress and lone-worker requirements demanding high availability and reliability.
- Beacon, location and indoor positioning planning across varied site environments.
- Adoption and behavioural change across a distributed operational workforce.
TandemIT Approach
- Programme governance and integrated planning across device, application, network and operational workstreams.
- Workforce safety, duress and lone-worker capability design and implementation.
- Beacon, location and indoor positioning planning and deployment.
- Mobility device strategy and rollout aligned to operational user groups.
- Operational process integration so safety capability is reinforced by workflow, not bolted on.
- Training, adoption and operational readiness across distributed teams.
Outcome
- Modern workforce safety, duress and mobility capability deployed.
- Improved operational visibility of distributed workforce.
- Enhanced lone-worker and duress response capability.
- Location and beaconing services deployed across operational sites.
- Adoption embedded across operational teams through readiness and training.
Key Results
- Safety capability
- Modernised
- Duress & lone-worker
- Deployed
- Location & beaconing
- Operational
- Workforce adoption
- Embedded