Overview
A government organisation was undertaking a significant information management transformation programme to replace a critical legacy platform approaching end-of-life. The programme was strategically important and directly supported operational delivery, regulatory obligations and organisational performance. TandemIT was engaged to undertake an independent programme review, assess delivery risks and provide a practical pathway forward.
The Challenge
- Delivery confidence declining across the sponsoring executive and operational stakeholders.
- Governance concerns including unclear decision rights and inconsistent reporting.
- Vendor performance issues affecting delivery quality and timeline.
- Programme risk increasing across scope, schedule and benefits.
- Stakeholder confidence reducing across operational and assurance functions.
TandemIT Approach
- Independent programme review across scope, schedule, cost, governance and risk.
- Vendor assessment covering performance, contractual position and delivery capability.
- Governance review with recommendations for decision rights and reporting cadence.
- Delivery strategy assessment and options analysis for the pathway forward.
- Stakeholder engagement review across executive, operational and assurance groups.
- Recovery planning with prioritised actions and a defensible re-baseline.
Outcome
- Improved governance with clear decision rights, escalation paths and reporting.
- Increased executive visibility of status, risk and dependencies.
- Vendor transition strategy established with a defensible commercial position.
- Reduced programme risk against scope, schedule and benefits.
- Improved stakeholder confidence in the recovery pathway.
Key Results
- Programme status
- Recovered
- Governance
- Re-established
- Vendor strategy
- Defined
- Executive confidence
- Restored